Monday, October 28, 2013

Dualit Professional Mini Oven



Very disappointing.
I have a Dualit Classic Toaster. It's built like a tank-- good fit and finish with quality materials.

This Dualit Mini Oven is nothing like the Classic Toaster.

It feels/looks very cheap and lightweight. The door is flimsy. The sheet metal case is very shiny and wafer thin-- flexing easily.

Materials, fit and finish are generally disappointing-- sharp unfinished edges, cock-eyed screws, misaligned panels etc

Very poor quality for a $250 toaster oven. Looks more like a $30 oven

If you are expecting the same build quality as the Dualit Classic Toaster [and at this price/$250, I think that's reasonable] it is very disappointing

Dualit Mini Oven Quality
I recently ordered and received a Duolit Mini Oven. This is my second Duolit oven, my earlier unit is about five years old and I am pleased with it. I ordered this new Duolit for my mother who has eyesight issues and not adept with push-button digital electronic controls. I chose a Duolit because it has simple control knobs appropriate for a mini-oven (toaster oven). The oven received is their "new" model. I find its sheet metal work inferior to the one I have in use. The control knobs no longer use text and they are no longer marked with high contrast labels. Instead, Duolit has chosen icons and the markings are of lower contrast. Given the hefty price over other toaster-ovens I expected better exterior cabinetry. The new knobs are not useful with people with low vision. It seems Duolit has followed the maxim, "if it ain't broke, fix it till it is".

A brand new Dualit Pro Oven
We decided to replace our $250 Breville oven that died in less than 6 month and Breville refused to honor their 1 year warranty, leaving us without an oven and $250 less. The replacement arrived yesterday and my wife wiped it gently before it's 1st use. That caused one of silicone bumpers on the inside of door to pop out and disappear somewhere in our kitchen. By the way, brilliant engineers at Dualit (England) still not aware of these bumpers that were designed to soften door closure. How do I know that? I wrote 2 emails to Dualit and they were not able to "find" these inserts. But wait, it gets better! The tiny graphic icons on middle knob (4) require a help from the manual. No way a consumer can figure out 2 out 4 symbols without reaching for the clue book. Then there's the Timer knob. It starts with 30 min. after 0. I re-read the manual a few times to figure out how to toast a slice of bread. They recommend the highest temp. setting and the highest shelf position. There's no hint...

Click to Editorial Reviews

No comments:

Post a Comment