Brilliant Design But Glass Is Too Thin
The general product concept here is fantastic. The metal cap is extremely well made and filters out tea leaves very well. The problem is the glass is extremely thin and fragile. I had this product in use three weeks, then tipped it over and it cracked. Other Teavana carafe / tea makers on Amazon make the same complaint. Come on Teavana read what your customers are telling you. You cannot charge me $50 for a product and then send me some cheap thin Chinese made glass product that is going to crack the first time anything hits the side of the glass!!
The product needs to be redesigned to use a thick tough glass that will stand up to some common usage. Spend some money and deliver some quality, please.
Iced Tea!!
Great product. I was looking for a pitcher to make and store iced tea in the fridge that wasn't made of plastic and that didn't have a plastic top. You know the plastic tops that give off those noxious toxic fumes that coat the top of whatever you put in the pitcher (had a glass pitcher with a plastic top prior to this.) Anyhow, this is a beautiful product that works as designed, the only downside being that it is a bit pricey after tax and shipping, and it would be nice if the glass were a bit thicker, as it does feel fragile. That said, it's the best product on the market if you want to make loose leaf tea (up to 2 litres at a time) and keep it in the fridge without poisoning yourself with plastics. Thanks for offering a great product!
good but very thin glass
it does what it should do. Wish the glass was thicker. I feel like I have to be very carefull with it because the glass is so thin.
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